1. Enter Nonconformance Details
2. Make Nonconformance Decision
A decision needs to be made as to what action to take following the nonconforming service.
- Select the appropriate decision.
- Select the person of authority who has made this decision.
- Select the date the decision was made.
- Enter a decision report.
3. Close out Nonconformance
The close out section allows you to record any notifications made to customers or regulatory bodies concerning the nonconforming service.